My Cart|My Account
Log In
FREE SHIPPING on orders over $20
Shipping
Free Shipping
We ship all orders over $20 for free to the contiguous 48 states. Orders below $20 will incur a small charge that will be calculated at checkout. We ship orders within 2-3 business days from the time the order is placed. Your order will be shipped via USPS Priority Mail, USPS First Class Mail, FedEx Ground, or FedEx Home Delivery, depending on size, weight, and location. You should receive your order in 1 to 5 business days from the time it is shipped. Most orders will arrive in 2 business days.

Tracking
An email with a tracking number will be sent to you when your order ships. You can also retrieve your tracking number by logging into your account, clicking "My Account", then clicking "Review orders / track packages". If you have any questions concerning your order, please email us at info@hashtagbikes.com.

Alaska & Hawaii
Orders going to Alaska and Hawaii will ship via USPS Priority Mail. Shipping charges for these states will be calculated at checkout and will be determined by the total weight of the order. Orders will be shipped via USPS Priority Mail and should be received within 3 business days of the time the order is shipped.

International Shipping
International orders will ship via USPS Priority Mail. Shipping charges will be calculated at checkout and will be determined by the total weight of the order. Due to size restrictions that USPS has on packages shipping internationally, we will not be able to ship larger packages to some countries. The size limit will be either 79 inches total for length plus girth or 108 inches total for length plus girth, depending on the country. We'll be able to ship most orders, but items like bikes, frames, trainers, and wheelsets are sometimes too large. If we are not able to ship your order because of size, we will email to let you know and cancel your order.

Returns
You may return items as long as they are in new/resalable condition in the original packaging. Please contact us within 7 days of receiving your item in order to get return authorization. When shipping items back, please do not place a label or write anything on the product packaging unless you received the item like that. If you are returning an item for refund, we will issue you a refund minus our cost of shipping. If you are returning an item for exchange, we will ship the replacement for free as long as the value is over $20. If you have an issue with your order or are unsatisfied in any way, please contact us at info@hashtagbikes.com. We will do our best to make you a happy customer.